The standards we hold ourselves to.

Your symptom logs, journal entries, check-ins, posts, and DM-with-Nila chats belong to you. We use them to power the features you came for, and for nothing else.

Full detail in our privacy policy. If you want your account or any specific entry deleted, write to the team and we'll handle it within 30 days, usually within 7.

Reading the community is free for any signed-in member. Posting is a premium feature, and brand-new accounts wait 24 hours before their first post. Both choices are deliberate, they keep the room kind without locking it behind a paywall.

• A small team of moderators (Nila staff and trained volunteers) reads new posts and reports daily.
• We hide rather than delete where we can, so the original poster has a record.
• We have an explicit misinformation policy, written so members know what we will and will not remove.
• Reports are confidential. The reported person isn't told who flagged them.

Full detail in our community guidelines.

Every clinical claim on an Nila pathway or symptom page is tied to a source we'd be willing to defend in front of a doctor or specialist. When the evidence shifts, we update the page and note when we last reviewed it.

• Pages carry a "last reviewed" date, not just a publish date.
• Editorial scoring is public, every page's evidence grade is shown alongside the claim it supports.
• We mark sponsored research with an in-line disclosure, not a footnote.
• Nila is information, not a substitute for personal medical advice. The disclaimer says so on every clinical page.

Some kinds of knowledge aren't ours to teach. Indigenous medicine, ceremony, and protocol belong to the knowledge keepers and communities they come from, across every Indigenous nation worldwide. We won't summarize them, rank them against biomedicine, or fold them into a wellness checklist. That's not humility-as-pose, it's the line.

What we will do: cover the biomedical side of midlife as carefully as we can, point to Indigenous-led counselling and crisis lines on our emergency page, and amplify the knowledge held by the people who carry it. If you're looking for care that respects traditional practices alongside biomedicine, your local health authority, friendship centre, or Indigenous health service provider is the right first call, not us. For pregnancy, birth, and lifelong reproductive care from Indigenous midwives, the National Council of Indigenous Midwives (NCIM) is the place to start.

The same applies to anything else outside our lane: cosmetic procedure protocols, religious practice, legal advice. We say so and link out, instead of pretending.

Nila is built on the unceded territories of the lək̓ʷəŋən (Esquimalt and Songhees), Malahat, Pacheedaht, Scia'new, T'Sou-ke, and W̱SÁNEĆ (Pauquachin, Tsartlip, Tsawout, and Tseycum) Peoples. We are uninvited settlers here.

Acknowledgement is the easy part. The harder, ongoing part is what we do with it: amplify the knowledge held by the people who carry it, follow the lead of Indigenous knowledge keepers in the work we build, and put time, attention, and money behind truth, reconciliation, and the systemic change that has to follow.

One of the relationships shaping how we think about this is with Family Stewardship Centre (Victoria, BC), an Indigenous-led organization working across the seven life transitions, including menopause. Our founder, Erin Beattie, sits on their Wise Council, so this isn't an abstract name-drop, it's a relationship she's personally in. We learn from their leadership and point readers toward their work where it fits.

Built with AI, on purpose. Parts of this site were written with AI assistance, and Nila herself is an AI assistant — we're not going to pretend otherwise. The interesting question isn't "did AI touch this" but "what guardrails are around it". Here are ours.

A 2026 industry review of general-purpose medical AI tools found roughly 60% of answers on women's health questions were inaccurate, incomplete, or unsafe. That number is the reason Nila exists, and the reason we don't just wrap a general chatbot in a pink interface.

We're watching the emerging industry standards for AI in women's health closely and intend to meet whatever bar the most rigorous of them sets. When we adopt or contribute to a standard formally, we'll name it here rather than imply it.

We work with researchers, doctors or specialists, and (carefully) commercial partners. Here's how that works without trading away the trust we ask members to extend.

Featured practitioner status is a two-step gate: payment alone never switches a listing to Featured, an editor has to approve it separately, and if the subscription lapses or is cancelled the Featured pin drops automatically. Every change, on or off, is recorded in an internal audit log so we (and any future support team) can show our working.

If you'd like to work with us, see partner with us.

We're a small team, so we say what we have, what we're working on, and what we don't yet do. The full picture, not a marketing list.

Found a security issue? Please email us via contact with the topic "security" and we'll respond within two business days. We don't yet pay bounties; we do say thank you in writing.